Privacy Policy

This is a Privacy Policy

Nexsolveai Privacy Policy

Last Updated: November 19, 2025
Applies to Polaron Solar DBR (Database Reactivation) Campaign

1. Introduction
Nexsolveai (“we”, “us”, “our”) operates marketing, notification, and promotional SMS campaigns on behalf of clients like Polaron Solar. This Privacy Policy explains how we collect, use, and protect your personal information in connection with our DBR (Database Reactivation) SMS program in Canada.

2. Information We Collect

Contact information: name, email, phone number, address (if provided)

SMS Program Data: mobile number, opt-in/opt-out records, message logs

Technical Data: IP address, device/browser info, usage analytics

Other Data: as required for service functionality and compliance

3. How We Use Information

To operate and deliver the DBR SMS campaign

To provide customer support and address user inquiries

To comply with legal or regulatory obligations

To improve our services and meet industry standards

4. SMS/Text Messaging and Mobile Information

No Mobile Information for Marketing/Promotional Sharing
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Opt-In Data and Consent
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services who enable delivery on our behalf.

How We Share Information:
We only share your information with technical service providers who assist with SMS delivery, or when legally required.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell or otherwise share leads’ information for marketing or promotional purposes.

5. Data Security
We follow industry practices to secure your information against unauthorized access, alteration, or disclosure.

6. Data Retention
We keep personal data only as long as necessary for the purposes described and as required by law.

7. Your Rights
You may request access, correction, or deletion of your personal information, or withdraw consent at any time. For SMS, text "STOP" to opt out.

8. Cookies and Analytics
We may use cookies and analytics to improve website experience; you may disable cookies in your browser settings.

9. International Transfers
As a Canadian-based company, your data is stored and processed within Canada unless otherwise required for SMS technical delivery.

10. Children’s Privacy
Our services are not intended for children under 13. If we learn we’ve collected such data without consent, we’ll delete it promptly.

11. Policy Updates
We may update this page. Your continued use of our services after updates constitutes acceptance.

12. Contact
For privacy concerns, contact Nexsolveai at:
[email protected]

Policy URL: https://nexsolveai.com/privacy-policy